Wednesday, 11 February 2026
Dubai business

How to Get an E-commerce License in Dubai: Costs & Process

To start an online business in Dubai, you need an E-commerce License in Dubai. With its booming digital economy and business-friendly regulations, setting up an e-commerce venture is easier than ever. This guide will walk you through the process, costs, and essential steps to obtain your license smoothly.

What is an E-commerce License in Dubai?

A business license in Dubai allows businesses to sell products and services online. Whether you want to set up an online store, a dropshipping business, or a digital marketplace, having the right license ensures compliance with local regulations and smooth business operations.

Types of E-commerce License

  1. 1. Mainland E-commerce License
  • Allows businesses to operate across the UAE without location restrictions.
  • Requires a local service agent in some cases.
  • Registered under the Dubai Department of Economic Development (DED).
  1. 2. Free Zone E-commerce License
  • Offers tax benefits and full foreign ownership.
  • Restricted to operating within the specific free zone or selling internationally.
  • Popular free zones for e-commerce include Dubai Internet City, Dubai Media City, and Dubai Silicon Oasis.
  1. 3. Offshore E-commerce License
  • Ideal for international businesses that do not require a physical presence in the UAE.
  • No corporate tax or VAT.
  • Cannot operate within the UAE market directly.

Steps to Get an E-commerce License

Step 1: Choose Your Business Activity

Decide what type of e-commerce business you want to run. This could be selling physical products, digital services, or offering a marketplace for other sellers.

Step 2: Select a Business Structure

You can set up your business as a Sole Proprietorship, Limited Liability Company (LLC), or a branch of an existing company. Your choice will impact ownership rights and legal requirements.

Step 3: Choose Between Mainland or Free Zone

  • Mainland: More flexibility to operate across the UAE but requires local sponsorship in some cases.
  • Free Zone: Offers benefits like 100% ownership and tax exemptions but may have location restrictions.

Step 4: Register Your Business Name

Choose a unique trade name and register it with the Dubai Department of Economic Development (DED) or your chosen Free Zone Authority. Make sure the name complies with UAE naming regulations.

Step 5: Submit Your Business License Application

Submit your application to the DED (for mainland businesses) or the relevant free zone authority. You will need to provide:

  • A completed application form
  • Passport copies of the business owners
  • Proof of residence (such as a utility bill)
  • Business plan (for some free zones)

Step 6: Get Initial Approval

Once your application is submitted, you will receive initial approval. This allows you to proceed with the next steps like leasing an office space and setting up a bank account.

Step 7: Lease an Office Space (If Required)

Some licenses require you to have a physical office or warehouse. If you opt for a free zone, you can use their flexi-desk or virtual office solutions.

Step 8: Complete Payment & Receive Your License

Pay the required fees, and once approved, you will receive your E-commerce License. This allows you to start your online business legally.

Step 9: Open a Corporate Bank Account

Once you have your license, open a business bank account in Dubai. This is essential for managing transactions and payments.

Step 10: Register for VAT (If Applicable)

If your annual revenue exceeds AED 375,000, you must register for VAT with the Federal Tax Authority (FTA).

Cost of Getting an E-commerce License

The cost varies depending on your business location and type of license. Generally, a mainland license costs between AED 10,000 to AED 15,000, while a free zone license can range from AED 5,500 to AED 15,000. Offshore licenses are usually the most affordable, starting from AED 4,000.

Additional costs may include office rent, visa fees, and bank account setup.

Pro Tips for Setting Up an Online Business in Dubai

  • Choose the Right License Type: Ensure the license aligns with your business model and goals.
  • Work with a Business Consultant: A consultant can simplify the process and help with paperwork.
  • Leverage Free Zone Benefits: If you want 100% ownership, a free zone license is the best choice.
  • Build a Strong Online Presence: Invest in a professional website, SEO, and social media marketing.
  • Understand VAT Regulations: If your sales cross AED 375,000 per year, register for VAT to stay compliant.

FAQs

What is an E-commerce License in Dubai, and do I need one?

An E-commerce License in Dubai is required for any online business operating in the UAE. It ensures legal compliance and helps in smooth business operations.

Yes! Foreigners can fully own their e-commerce business, especially in free zones that allow 100% foreign ownership.

The process typically takes 7 to 14 days, depending on the type of license and required approvals.

Yes, if you have a free zone or offshore license, you can sell internationally. A mainland license allows selling within the UAE.

Not necessarily. Free zone licenses allow 100% ownership, but some mainland businesses may require a local service agent.

Conclusion

Starting an online business in Dubai is a smart decision, thanks to its strong digital economy, tax benefits, and global connectivity. By obtaining an E-commerce License in Dubai, you can legally operate, expand your business, and take advantage of the growing e-commerce market. If you’re planning to enter this lucrative space, now is the perfect time to get started!

Aditya

About Author

Leave a Reply

Your email address will not be published. Required fields are marked *